Consumer Protection Act, 2019

This 2025 edition of The Consumer Protection Act, 2019 (Act 35 of 2019) provides a complete and updated statutory framework for safeguarding consumer rights and ensuring fair trade practices in India. This edition includes the latest amendments introduced by the Mediation Act, 2023 (Act 38 of 2023, dated 14‑9‑2023), along with the Mediation (Removal of Difficulties) Order, 2023 (SO 4506(E), dated 13‑10‑2023), making it fully aligned with current consumer protection and dispute resolution mechanisms.

The Act comprehensively covers:

  • Consumer rights and responsibilities

  • Liabilities of manufacturers, service providers, and sellers

  • Unfair trade practices and product liability provisions

  • Jurisdiction and functioning of Consumer Dispute Redressal Commissions

  • Simplified procedures for filing and resolving consumer complaints

  • Integration of mediation processes for speedy dispute resolution post‑2023 amendments

This bare act is presented without notes, commentary, or case law, providing a precise statutory reference for academic and professional use.

This edition is particularly suitable for:

  • AIBE aspirants and law students studying consumer law

  • Legal practitioners and consumer rights advocates

  • Corporate compliance teams managing consumer‑facing operations

  • Academicians and researchers in the field of consumer protection and dispute resolution

By offering an unannotated statutory text, this edition ensures clarity, reliability, and ease of reference for both professional practice and examination preparation.