Law of Consumer Protection with E-Commerce

Law of Consumer Protection with E-Commerce

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Author : D.P Mittal
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This 2024 Edition of Law of Consumer Protection with E-Commerce by D.P. Mittal serves as a comprehensive and authoritative reference for legal practitioners, consumer rights advocates, e-commerce businesses, regulators, and academicians dealing with consumer protection in both offline and online markets.


The book presents the complete text of the Consumer Protection Act, 2019, along with the Consumer Protection (E-Commerce) Rules, 2020 and other allied rules, regulations, and case law. It provides a detailed analysis of consumer rights, dispute redressal mechanisms, and compliance requirements, with a special emphasis on the rapidly expanding e-commerce sector.


The content spans the full scope of consumer protection law, including:

• Rights of consumers under the Consumer Protection Act, 2019

• Structure and functioning of Consumer Dispute Redressal Commissions

• Consumer Protection (E-Commerce) Rules, 2020 – obligations of e-commerce entities and sellers

• Provisions relating to product liability and unfair trade practices

• Misleading advertisements and penalties under the Act

• Jurisdiction, limitation, and procedural aspects of consumer complaints

• Mediation and settlement of consumer disputes

• E-commerce compliance, grievance redressal, and data protection obligations

• Case law analysis and judicial interpretations of key provisions

• International perspectives on consumer protection in e-commerce


This edition is particularly suitable for:

• Legal practitioners specialising in consumer rights and commercial law

• E-commerce companies, online sellers, and marketplace operators

• Consumer rights organisations and advocacy groups

• Academicians, researchers, and students of law, commerce, and public policy

• Regulators and policymakers formulating consumer protection frameworks


Whether used for litigation, compliance management, academic study, or consumer advocacy, this updated edition delivers a complete legislative, procedural, and practical understanding of the law of consumer protection with a focus on e-commerce as applicable in 2024.

 

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Shipping & Returns

Shipping
Orders are shipped within 3–5 working days (exceptions may occur). Deliveries within Delhi usually take 3–5 working days post-shipment, while deliveries outside Delhi may take 4–5 working days. International shipping is not available at present. Once your package has been dispatched, you will receive a confirmation email with a tracking number to monitor your order.

Returns
We do not accept returns or exchanges for books once sold. A return or replacement is only possible if the book delivered is damaged or if the wrong book has been sent. In such cases, customers are requested to contact us within 7 days of delivery with order details and proof (such as a photo of the book). Refunds will be processed once the returned books are received and inspected, and the amount will be credited in the original form of payment within 7 working days. Shipping charges will not be refunded unless the return is due to our error.

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We accept payments via Debit Cards, Credit Cards, UPI, Net Banking, and Cash on Delivery (COD) for your convenience.

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We accept payments via Debit Cards, Credit Cards, UPI, Net Banking, and Cash on Delivery (COD) for your convenience.

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We accept payments via Debit Cards, Credit Cards, UPI, Net Banking, and Cash on Delivery (COD) for your convenience.

About the author

D.P. Mittal

D.P. Mittal

B.Sc., BA (Economics), L.L.B is an advocate, tax and business law consultant. He has a long experience in administering tax laws as an officer of Indian Revenue Service and in advising investors and entrepreneurs on legal, commercial and tax aspects of investment in India as an advocate now and previously as a senior adviser in the Indian Investment Centre, New Delhi (a Government of India Organization). He has authored widely acclaimed books - Principles of Constitutional and Administrative Law; Interpretation of Statutes, Wills and Deeds; Law Dictionary;  Principles of Business and Commercial Laws; Competition Law; Law relating to Limited Liability Partnership; Administrative Law; Arbitration Law; Law of Trademarks, Passing Off  and Geographical Indications; Law of Patents;  Information Technology Law; Law of Benami Transactions; Law relating to Formation of Companies; Law relating to Company Meetings and Resolutions; Law relating to Corporate Financing; Law relating to Corporate Governance;  Law relating to Investigation, SFIO and Fraud; Mergers and Acquisition;  Indian Double Taxation Agreements and Tax laws in India; GAAR; Law of Transfer Pricing in India;  Treatise on Direct Tax Code ; Law of Sick Industries; Offences and Prosecution ;  and many more,  besides more than two hundred research articles in various Journals and Magazines.

 

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