

Law of Consumer Protection with E-Commerce
This 2024 Edition of Law of Consumer Protection with E-Commerce by D.P. Mittal serves as a comprehensive and authoritative reference for legal practitioners, consumer rights advocates, e-commerce businesses, regulators, and academicians dealing with consumer protection in both offline and online markets.
The book presents the complete text of the Consumer Protection Act, 2019, along with the Consumer Protection (E-Commerce) Rules, 2020 and other allied rules, regulations, and case law. It provides a detailed analysis of consumer rights, dispute redressal mechanisms, and compliance requirements, with a special emphasis on the rapidly expanding e-commerce sector.
The content spans the full scope of consumer protection law, including:
• Rights of consumers under the Consumer Protection Act, 2019
• Structure and functioning of Consumer Dispute Redressal Commissions
• Consumer Protection (E-Commerce) Rules, 2020 – obligations of e-commerce entities and sellers
• Provisions relating to product liability and unfair trade practices
• Misleading advertisements and penalties under the Act
• Jurisdiction, limitation, and procedural aspects of consumer complaints
• Mediation and settlement of consumer disputes
• E-commerce compliance, grievance redressal, and data protection obligations
• Case law analysis and judicial interpretations of key provisions
• International perspectives on consumer protection in e-commerce
This edition is particularly suitable for:
• Legal practitioners specialising in consumer rights and commercial law
• E-commerce companies, online sellers, and marketplace operators
• Consumer rights organisations and advocacy groups
• Academicians, researchers, and students of law, commerce, and public policy
• Regulators and policymakers formulating consumer protection frameworks
Whether used for litigation, compliance management, academic study, or consumer advocacy, this updated edition delivers a complete legislative, procedural, and practical understanding of the law of consumer protection with a focus on e-commerce as applicable in 2024.
Book Format | : | Hard Cover |
Language | : | English |
ISBN-13 | : | 9789356036765 |
Book Edition | : | 2024 |
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Shipping & Returns
Shipping
Orders are shipped within 3–5 working days (exceptions may occur). Deliveries within Delhi usually take 3–5 working days post-shipment, while deliveries outside Delhi may take 4–5 working days. International shipping is not available at present. Once your package has been dispatched, you will receive a confirmation email with a tracking number to monitor your order.
Returns
We do not accept returns or exchanges for books once sold. A return or replacement is only possible if the book delivered is damaged or if the wrong book has been sent. In such cases, customers are requested to contact us within 7 days of delivery with order details and proof (such as a photo of the book). Refunds will be processed once the returned books are received and inspected, and the amount will be credited in the original form of payment within 7 working days. Shipping charges will not be refunded unless the return is due to our error.
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We accept payments via Debit Cards, Credit Cards, UPI, Net Banking, and Cash on Delivery (COD) for your convenience.
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We accept payments via Debit Cards, Credit Cards, UPI, Net Banking, and Cash on Delivery (COD) for your convenience.
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We accept payments via Debit Cards, Credit Cards, UPI, Net Banking, and Cash on Delivery (COD) for your convenience.
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