The Consumer Protection Act, 2019

The Consumer Protection Act, 2019

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Author : Commercial Law Publishers
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This edition of The Consumer Protection Act, 2019 (Act 35 of 2019) provides the updated and authoritative bare text of India’s primary consumer law, incorporating all amendments introduced up to 2025, including changes brought by the Mediation Act, 2023 and relevant notifications, rules, and regulations. Presented in a clear statutory format with short comments, the book is designed to serve as a reliable reference for examination preparation, legal practice, and academic study.

The publication contains the Consumer Protection Act, 2019 as in force, comprehensively updated and published alongwith all important allied rules, regulations, guidelines, and schemes notified by the Central Government and regulatory authorities. The text reflects the law as it currently stands, ensuring complete alignment with the contemporary consumer protection framework in India.

The content includes, inter alia:
• Rights of consumers and consumer welfare measures
• Establishment, jurisdiction, and powers of District, State, and National Consumer Disputes Redressal Commissions
• Provisions relating to unfair trade practices, misleading advertisements, and product liability
• Central Consumer Protection Authority (CCPA) – powers, functions, and procedures
• Mediation mechanism under consumer law
• Consumer Protection (Central Consumer Protection Council) Rules
• Consumer Protection (Consumer Disputes Redressal Commissions) Rules
• Consumer Protection (E-commerce) Rules
• Consumer Protection (General) Rules and allied regulations
• Offences, penalties, and enforcement mechanisms
• Comparative chart of the Consumer Protection Act, 1986 and the Consumer Protection Act, 2019
• Flow charts and glossary for ease of understanding

This edition is particularly suitable for:
• Law students and academicians studying consumer and commercial laws
• Advocates and legal professionals handling consumer disputes
• Corporate legal, compliance, and grievance redressal officers
• Consumer forums, mediators, and regulatory professionals

Whether used in examinations, court practice, academic research, or professional compliance, this 2026 edition delivers an accurate, up-to-date, and comprehensive presentation of the Consumer Protection Act, 2019, alongwith allied rules and regulations, as applicable under the current legal regime.

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Shipping & Returns

Shipping
Orders are shipped within 3–5 working days (exceptions may occur). Deliveries within Delhi usually take 3–5 working days post-shipment, while deliveries outside Delhi may take 4–5 working days. International shipping is not available at present. Once your package has been dispatched, you will receive a confirmation email with a tracking number to monitor your order.

Returns
We do not accept returns or exchanges for books once sold. A return or replacement is only possible if the book delivered is damaged or if the wrong book has been sent. In such cases, customers are requested to contact us within 7 days of delivery with order details and proof (such as a photo of the book). Refunds will be processed once the returned books are received and inspected, and the amount will be credited in the original form of payment within 7 working days. Shipping charges will not be refunded unless the return is due to our error.

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We accept payments via Debit Cards, Credit Cards, UPI, Net Banking, and Cash on Delivery (COD) for your convenience.

About the author

Commercial Law Publishers

Commercial Law Publishers

Commercial has been bold enough to bring out Books, Commentaries and Referencers on hitherto untouched subjects like Legal Metrology. It has a record number of publications on excise and customs; several titles on direct taxes as well as Sales Tax.

Commercial, in a way has brought about a reform in legal publishing by bringing out high quality publications at affordable prices and is an highly ethical business enterprise. Commercial has withstood the market competition successfully over the years including competition from Foreign publishers and strives its best to serve the legal and corporate professionals better and better every day with its novel ideas and business strategy. Commercial is backed by a team of highly competent in-house professional experts supplemented by high profile authors who have stood by it for decades.

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